Privacy Policy

Last Updated: September 27, 2026

Cooperfield Inn (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or make a reservation at our Classic or Upper Hill location in Cooperstown, New York.

1. Information We Collect

Information you provide may include your name, email address, phone number, reservation details, messages, and any preferences or requests you share with us. If you sign up for marketing emails, we also collect your subscription information.

Information collected automatically may include your IP address, browser and device information, pages viewed, referring website, approximate location, and interactions with our website. We may collect this information through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Respond to questions and reservation inquiries
  • Manage bookings and payments
  • Send confirmations and information about your stay
  • Provide guest support
  • Send marketing emails if you have signed up to receive them
  • Improve our website and understand how visitors use it
  • Maintain security and comply with legal obligations

3. Reservations and Payments

Our website uses Cloudbeds to provide availability and reservation features. When you make a reservation, the information you enter may be collected and processed through Cloudbeds and the payment services connected to our booking system.

Payment card information is handled through the booking and payment systems used for your reservation. We do not ask you to submit payment card details through our general website contact forms. Cloudbeds states that its booking engine uses secure connections and that its systems may securely store guest card details, with access controlled by permissions. Everything you need to know

4. Cookies and Website Analytics

We may use cookies and similar technologies to operate our website, understand visitor activity, and measure the effectiveness of our marketing. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the website or booking experience work.

5. How We Share Information

We do not sell your personal information. We may share information with service providers when needed to operate Cooperfield Inn, including our booking platform, payment providers, website and analytics providers, and email providers. We may also disclose information when required by law or as part of a business transfer.

6. Email Communications

If you subscribe to marketing emails, we may send you updates, news, and offers from Cooperfield Inn. You can unsubscribe using the link in any marketing email.

We may still send messages necessary to manage a reservation or respond to a request you have made.

7. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, contact us so we can review the request.

8. Data Retention and Security

We retain personal information for as long as needed to manage reservations, provide our services, meet legal requirements, and resolve disputes. We use reasonable measures to protect the information we handle, although no method of electronic storage or transmission is completely secure.

9. Your Choices and Privacy Rights

You may contact us to ask about the personal information we hold about you or to request a correction or deletion. We will review requests in accordance with applicable law and any recordkeeping obligations.

You may unsubscribe from marketing emails at any time using the link in those messages.

10. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Depending on where you live, you may have additional privacy rights under applicable law.

11. Changes to This Policy

We may update this Privacy Policy as our practices change. We will post the revised policy here and update the date at the top of the page.

12. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Cooperfield Inn
Email: reservations@cooperfieldinn.com

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